The Heart of Change: Real-Life Stories of How People Change Their Organizations

基本信息

Hardcover: 208 pages

Publisher: Harvard Business Review Press (13 Nov. 2012)

Language: English

ISBN-10: 1422187330

ISBN-13: 978-1422187333

Product Dimensions: 156 x 235 x 22.86mm | 440g

書籍簡介

1996年，領導力大師約翰·科特出版了代表作《領導變革》（Leading Change），書中提出了變革的8個步驟，引起了企業界的熱烈反響，很多企業家把變革的8個步驟，看作是自己解決組織變革問題的良方，使得這本書不但成為當年的暢銷書。

作為《領導變革》的後續作品，《變革的核心》根據德勤諮詢公司對來自美國、歐洲、澳大利亞和南非的90多家組織，200多位工作人員進行的訪談。最後，精選了34個變革故事，來説明成功變革8步驟，以及成功的變革模式：目睹-感受-變革。在進行大規模變革的時候，企業所面臨的核心的問題*不是戰略、結構、文化或系統。核心的問題是如何改變人們的感受，從而改變人們的行為。

縱觀全書，可以用一句話概括：以成功變革的8步驟為主線，以34個精選的案例故事為素材，向人們展示了一種成功的變革模式：目睹-感受-變革。

Moving beyond the process of change

Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization—you need to change people’s behavior. And that is never easy.

The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change.

Building off of Kotter’s revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change—and produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation.

Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.

作者簡介

約翰·科特（John P. Kotter）：領導變革之父

約翰·科特是舉世聞名的領導力專家，世界*企業領導與變革領域最權威的代言人。

2008年，哈佛商業評論中文網將科特教授評為對中國當代商業思想和實踐有著廣泛影響的6位哈佛思想領袖之一。

約翰·科特1947年出生於美國聖地亞哥，早年先後就讀於麻省理工學院及哈佛大學，1972年開始執教於哈佛商學院，1980年，年僅33的科特成為哈佛商學院的終身教授，他和"競爭戰略之父"邁克爾·波特是哈佛曆史上此項殊榮最年輕的得主。

John P. Kotter is internationally regarded as the foremost authority on the topics of leadership and change. His is the premier voice on how the best organizations achieve successful transformations. Kotter is the Konosuke Matsushita Professor of Leadership, Emeritus, at Harvard Business School and is cofounder of Kotter International, a leadership organization that helps Global 5000 company leaders accelerate the implementation of their most critical strategies and lead change in a complex, fast-moving business environment. John Kotter has authored eighteen books, twelve of them bestsellers. His works have been printed in over 150 foreign-language editions. Dan S. Cohen is the CEO of Stuart Advisory Services Group and a retired partner of Deloitte Consulting LLP. He focuses on large-scale organizational transformation and strategic change, and has over thirty-five years of experience consulting to and working in industry. During his fifteen years at Deloitte, Cohen developed the firm's first Global Change Leadership methodology and was the lead architect in the design of Deloitte's Strategic Change methodology. In addition to his consulting work, Cohen has lectured on organizational behavior at Ohio State University, Miami University, the University of Detroit, and Southern Methodist University.